Terms and Conditions

100 Percent IT Limited have adopted a philosophy that assumes the honesty and good intent of subscribers. Services are provided in as unrestricted a manner as possible, to allow subscribers to have the richest Internet experience possible.

These Terms and Conditions must be read in conjunction with our Acceptable Use Policy (AUP), which may be subject to change from time to time. It is the subscribers' responsibility to ensure that they comply with the latest edition of the AUP in force at any given time.

If you have any questions about any of our policies, please contact your Customer Support Manager or comment@100percentit.com

These Terms and Conditions may be revised, without notice, at any time, at the sole discretion of 100 Percent IT Limited. Completion of the relevant application form is deemed to be an agreement to our Terms and Conditions.

1. 100 Percent IT reserve the right to suspend or terminate the subscriber's account without notice or refund, levy additional charges, or block access to the relevant area of the service if the service has been misused. Refer to the AUP for definitions of misuse.
2. In completing an application form, the subscriber agrees to indemnify 100 Percent IT Limited against any claim, costs or liability incurred as a result of the subscriber's use of the service.
3. Accounts and services must not be used for any illegal act or purpose. If the service is used for illegal purposes, 100 Percent IT Limited may be required to terminate the service by United Kingdom agencies, or other relevant authorities. In these circumstances, subscribers will not be entitled to any refund of fees.
4. Users must notify 100 Percent IT Limited of any change of contact details. All contact details will remain confidential and 100 Percent IT Limited will not supply this information to third parties, other than when requested by a recognised legal authority.
5. Liability for any loss of service shall not exceed the proportionate amount of the subscription fee.
6. 100 Percent IT Limited will not accept liability for any consequential losses.
7. Payments are quarterly, or yearly in advance.
8. Payments may be made by cash, cheque or bank transfer, the amount payable being set out on the order form.
9. Service charges do not include any provision for customer telephone charges or hardware provision other than the Customer Premises Equipment (CPE) as set out on the order form. It is the subscriber's responsibility to ensure that they have the necessary means of connection to the CPE.
10. In the event of a change to service charges, 100 Percent IT Limited will inform users at least 21 days prior to implementation, via the Web site or renewal reminders. If and when they occur, reductions in pricing will take immediate effect with the next contract renewal.
11. These Terms and conditions are governed by English law and the parties hereby submit to the exclusive jurisdiction of the English Courts.